Cookie Policy

1. USEFUL INFORMATION

Company Name: Synergy Hair and Beauty
Trading As: Synergy Hair and Beauty
Company Number: 07453110
Our Website: www.synergyhairandbeauty.co.uk
Our Data Protection Officer: Maxine Davy
Address for all information requests and enquiries: 63 Alcester Road Studley, Warwickshire B80 7NJ

2. BACKGROUND

This site uses cookies which are small text files are placed on your computer or mobile device to help our website provide a better user experience. In general, cookies are used to retain user preferences, store information for things like shopping carts, and provide anonymised tracking data to third party applications like Google Analytics.
Cookies are also designed to make your browsing experience better. If you do not agree to our cookie policy, please stop using our website immediately.

In this policy:

• “we”, “us” and “our” refer to The Company
• “website” or “site” refers to our website
• “user,” “users,” “you” and “your” refer to anyone who visits our website
• “Cookies” are text files placed on your computer to collect standard website user behaviour information.
• “Cookie Law” means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003 and of EU Regulation 2016/679 General Data Protection Regulation (GDPR)
• “personal data or information” means any and all data that relates to an identifiable person who can be directly or indirectly identified from that data, as defined by the Data Protection Act 1998 or EU Regulation 2016/679 General Data Protection Regulation (GDPR)

3. HOW DOES OUR SITE USE COOKIES?

Our website uses first party cookies which are placed on your computer or other device to help us improve your experience of our website and provide and improve the products and services you use. We have carefully chosen these cookies and have taken steps to ensure that your privacy and personal data is protected and respected at all times.

By using our website, you may also receive certain third party cookies on your computer or device. For more details, please refer to the section called ‘What Cookies Does Our Website Use?’ below. All cookies on our website are used in accordance with current Cookie Law.

4. WHAT COOKIES DOES OUR WEBSITE USE?

The following first party cookies may be placed on your computer or device:

Name Origin Purpose/Type Necessary?
_wpfuuid WordPress Core This cookie is created by WordPress to make sure the site runs correctly Yes – Without, the website may not load correctly.
apbct_* WordPress / Cleantalk Group of cookies which are set from backend and contain information about current user. No
apbct_cookies_test WordPress / Cleantalk Сookie to validate other cookies, so they can’t be spoofed. No
comment_author_[hash] WordPress Core If you post a comment or question, this cookie is created and stores your ID in a hashed format for future use. Yes – Without, you may not be able to post a comment or question.
comment_author_email_[hash] WordPress Core If you post a comment or question, this cookie is created and stores your email address for future use. Yes – Without, you may not be able to post a comment or question.
comment_author_url_[hash] WordPress Core If you post a comment or question, this cookie is created and stores the URL where you made the comment. Yes – Without, you may not be able to post a comment or question.
ct_* WordPress / Cleantalk Group of cookies used for storing dynamic variables from browser. No
ct_sfw_* WordPress / Cleantalk Group of cookies used for our SpamFireWall technology. No
PHPSESSID Host / Server PHP Session ID cookie. This Cookie is essential for our site to run correctly. Yes – Without this cookie, the website may not load at all
[site]_status WordPress / Theme If a popup is enabled, this cookie is used to record if the popup has already been shown to you. Yes – Without this cookie, you will never be able hide the popup.
SGHomeChoice WordPress / Theme If our site has an entry page where you can choose Him/Her/Hair/Beauty/Health or other options. Your choce is stored in this cookie. Yes – Without this cookie, the correct version of a website will not be shown correctly.
wfvt_***** WordPress / Wordfence Used to track a visitor for the duration of their visit so that we can group page views together. No – This cookie is only used for accurate reporting
wfwaf-authcookie-***** WordPress / Wordfence It is used by Wordfence secuity to authenticate user’s login request. This cookie is persistent and expires in 1 day. Yes – Without, you may not be able to login to WordPress or complete checkout
woocommerce_cart_hash, woocommerce_items_in_cart WordPress / Woo Commerce These two cookies contain information about your shopping cart as a whole and helps WooCommerce know when the cart data changes. Yes – Without, you may not be able to add items to your shopping basket.
wordfence_verifiedHuman WordPress / Wordfence Cookie set by the Wordfence Security to protect the site against malicious attacks. Yes – If you cannot be verified as human, you may be blocked from using the site.
wordpress_[hash] WordPress Core A cookie to store your authentication details. Its use is limited to the admin console area, /wp-admin/ Yes – Without, you may not be able to login to WordPress or complete checkout
wordpress_logged_in_[hash] WordPress Core Cookie, which indicates when you’re logged in, and who you are, for most interface use. Yes – Without, you may not be able to login to WordPress or complete checkout
wordpress_test_cookie WordPress Core A test cookie generated by wordpress to see if cookies are enabled within your browser. Yes – Website may not display correctly if WordPress detects cookies are disabled. Behaviour would be unpredictable.
wp_woocommerce_session_***** WordPress / Woo Commerce This contains a unique code for each customer so that our systems know where to your shopping cart data in the database for each customer. Yes – Without, you may not be able to add items to your shopping basket.
wp-settings-{time}-[UID] WordPress Core The number on the end is your individual user ID from the users database table. This is cookie is used to customize your view of admin interface, and possibly also the main site interface. Yes – Without, any prefernces or options may not be saved.

The following third party cookies may be placed on your computer or device:

Name Origin Purpose/Type Necessary?
__cfduid Host / Cloudflare Used to identify the website behind a shared IP address and apply security settings on a per-client basis. This is apart of Cloudflares secuity firewall. Yes – Without this cookie, the website may not load at all
__stripe_mid WordPress / Stripe Non session. A unique ID number that allows you to complete payment through the Stripe payment gateway. Yes – Without, you may not be able to complete checkout through Stripe
__zlcmid Zopim Chat Widget A unique identifyer that allows you to use the Zopim chat wiget on different pages throughout a site. Yes – Without, Zopim will not function

The following analytics cookies may be placed on your computer or device:

Name Origin Purpose/Type Necessary?
_ga, _gat, _gid Google Analytics These cookies are created by Google Analytics that gives us anonymous information about how you use our site.Information includes pages that you visit and how long you spend on each page. These are behaviour tracking cookies. No – Only used for analytics.
gwcc Google Website Call Conversions This cookie us used to track customers who click telephone links on our site No – Only used for analytics.

5. CONSENT & CONTROL

You will be shown a prompt which requests your consent when cookies are being set by our website. By using our website, you are agreeing to them being placed on your computer or device. Your consent to us using these cookies allows us to provide the best possible experience and service to you. You can enable or disable cookies in your internet browser at any time. Most internet browsers also allow you to choose whether you wish to disable all cookies or only third party cookies. For further details, please consult the help menu in your internet browser. If you do choose to disable cookies, certain features of our website may not function fully or as intended.

6. CHANGES TO THIS COOKIE POLICY

We may alter this Cookie Policy at any time. Any such changes will become binding on you on your first use of our website after the changes have been made. You are therefore advised to check this page from time to time.
Cookie Policy last updated April 2018.